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ACL Support - Enabling your Success; saving you time and effort
ACL's commitment to customer support means you get a comprehensive, high-quality
program that helps you accomplish more with greater ease. Ongoing services include
support in multiple languages to our global client base. Personal, expert technical
advice from our Support Specialists is complemented through the use of WebEx to
allow us to work more efficiently and effectively when supporting you on problem
- 24x7x365 access to the Support Center where you can quickly find answers, best practices,
tips and tricks, and our training resource center
- With unlimited incident support and local language assistance by email and phone
from our Help Desk Specialists
- Annual Premium AuditNet subscription for each licensed user gives you access to
over 2000 audit work programs and online resources
- Time-saving general use analytic scripts for audit and fraud detection analyses
- Immediate access to new releases and software updates
- and much more
"I feel more confident using the product as I know if I get stuck, help is only
a phone call away. Technical support was provided in a professional friendly manner
and they are always able to answer my queries"
Auditor, Barclays Bank plc, England